POSITION: Human Resources Generalist

Reports to: Sr. Director of Operations


EliteMD offers a variety of medical and cosmetic treatments performed by world class Board Certified Physicians and highly trained expert providers. EliteMD thrives in Advanced Dermatology, Laser, and Plastic Surgery and is seeking a Human Resources Generalist to join the Elite team!

Job Description:

This position oversees the day-to-day management of HR operations, administering office policies and procedures, maintain employee benefits, recruitment, legal compliance and own the full employee life cycle.

Role and Responsibilities:

  • General:

o   Manage day to day operations of the HR department

o   Company announcement emails

o   Promote an open doors philosophy between employee’s and management

o   Maintain clear communication on policies while resolving issues immediately as they arise

o   Work with employees to resolve work related/employee issues. Document and take the right steps to make sure these issues are taken care of and the employee morale stays upbeat

o   Provide support to employees in various HR related topics such as leaves of absence, compensation, etc.

o   Implement and monitor annual performance review process

o   Maintains the work structure by updating job requirements and job descriptions for all positions

  • Recruiting:

o   Manage all recruiting agency contracts

o   Works with outside recruitment firms to source candidates

o   Maintains a resume database by position

o   Post job openings on Indeed and Craigslist. Work with recruiting agencies for harder to find candidates, such as NP’s, MD’s

o   Schedule and conduct phone interviews for potential new hires

o   Coordinate with Managers on final interviews and selection process

o   Maintain and update weekly spreadsheet with status of open positions

o   Work with MP schools regarding internships. Samuel Merritt

  • Onboarding:

o   Create and update Elite New Hire Packets on an annual basis

o   Write offer letters, Send out employee packets

o   Conduct background checks and set up drug test

o   Onboard Employee:

  • Verify I-9, set up in Heartland and InfiniTime (if necessary).
  • Get with IT on computer/email set up. Nextech access and videos/Desk placement. Office Keys and work phone
  • Order name tags/Business cards/Parking Passes/White Lab Coats (get Elite Embroidery) when appropriate

o   Administer benefits – Medical, Dental, Vision. Enroll new employees onto elected plans. Make sure correct deductions are entered into Heartland.

o   Onboard doctors for hospital privileges/credentials

o   Work with The Doctor’s Company to set up new Doctor’s on the Elite MD malpractice insurance

  • Off boarding:

o   Work with payroll and Heartland to make sure final paychecks are paid in the appropriate timeframe allocated by State law

o   Conducts exit interviews and completes final documentation for all departing employees

o   Write and deliver/send termination letter if employee is fired

o   Administer COBRA, through Sterling Administration

o   Collect any Elite MD computers/keys/parking passes, etc from terminated employee

  • Benefits:

o   Administer benefits – Medical, dental, vision, life, voluntary life and COBRA

o   Work with benefit broker to evaluate most cost effective benefit plans during open enrollment and maintain those plans throughout the year

o   Enroll new hires onto their selected benefits

o   Administer 401K plan, notify and enroll eligible employees. Handle plan withdrawals and loan distributions

o   Keep track of annual vacation accruals, updating Heartland system with new rates

  • Legal Compliance/Policy & Procedures:

o   Update Elite Employee Handbook on an annual and semi-annual basis. Updates coincide with new federal and state laws

o   Keep HIPPA training up to date for each employee (every 2 years)

o   Maintain Employee Files, Perform I-9 audit

o   Update Federal and State posters on an annual basis (New Year)

o   Enroll and ensure completion for CA Harassment Training (new law for smaller organizations effective 1/1/2019)


  • Superior interpersonal and communication skills
  • Highly organized
  • Trustworthy and honest. Upholds the highest level of integrity
  • Exercises discretion and maintains high level of confidentiality
  • Strong attention to detail and ability to thrive in a fast-paced environment
  • Has positive attitude and strong work ethic


  • Bachelor’s degree or equivalent work experience
  • 3-5 years’ experience in an HR Generalist role
  • Experience working independently while contributing within a team environment

We offer competitive benefits package for all full-time employees, including medical, dental, vision, life and 401(k) as well as Paid Vacation, Sick & Holidays.

To apply please email us at